Pricing
Most AI agencies won't tell you what it costs. We will.
We publish our pricing because we think hiding it wastes everyone's time. If the numbers don't fit your budget, we'd rather you know now. If they do -- let's talk about what we'd build.
Every Creative Milk engagement follows the same three-phase architecture. Each phase can stand alone. Most clients proceed through all three.
Three reasons we put numbers on the page.
It's not a bold move. It's just what professional services should look like.
01
It respects your time
Professional services buyers make better decisions with real numbers. If our engagement costs are outside your budget, it's better for both of us to know before the first call.
02
It signals how we work
Agencies that hide pricing often have flexible pricing -- meaning the price depends on what they think you'll pay. We don't work that way. Our prices reflect the scope and complexity of the work.
03
It creates better conversations
When you know what things cost, we can have a real conversation about what's worth doing. The first call becomes about the problem -- not a quote request.
Common questions
Pricing FAQs
Is there flexibility in the pricing?
The price ranges reflect real variation in engagement complexity. A Discovery Sprint for a single process with a clean tech stack costs less than one scoping multiple integrations across a complex stack. Phase 2 pricing is fixed once Phase 1 is complete -- no surprises from that point. We don't negotiate on price for the same scope.
Do we need to do all three phases?
No. Each phase stands alone. The Discovery Sprint is a contained engagement -- you get a plan and a recommendation. Phase 2 requires Phase 1 because the scope and fixed price are determined there. Phase 3 is optional -- many clients run their system independently after Phase 2.
What if the system doesn't hit the success metric?
We define the success metrics together in Phase 1. If Phase 2 doesn't hit them, we stay involved until it does. That's part of what the 95% outcome rate means -- we don't declare something done until the outcome is real.
Can we start with a smaller engagement?
The Discovery Sprint is the entry point. At AUD $5,000–$15,000, it's the lowest-risk way to find out whether AI is the right answer for your specific problem, what it would cost to build, and what outcome you'd expect.
What's your capacity?
We take a limited number of engagements at any one time. If we're at capacity, we'll tell you when we can start and give you the option of being on the list. We don't rush engagements to fit more in -- that's how 95% outcome rates drop.
Do you work with businesses outside Melbourne?
Yes. Discovery Sprints are mostly remote -- we can run them anywhere. For Phase 2 builds requiring on-site work, we travel. We've worked with businesses across Australia.
Ready to see what we'd build for your budget?
Tell us about your problem and your rough budget range. We'll tell you which phase makes sense to start with and what we'd expect to find in a Discovery Sprint.